Featured Profile: Nonprofit - Congregation-Cross Cultural
Current job title: Administrative Assistant
Industry: Non-profit/Religious
Department: Non Profit/ Religious/Cross Cultural
Special training or attributes needed or helpful to get job in this industry (or specific department): no
Number of managers and/or staff supported: probably 8
Typical work hours: 8:30 - 5:00
Weekends or overtime hours: Yes, more from September through May. 3-7 hrs. per week unpaid. (Often times out early Fri. in summer months.)
Lingo you might hear in this industry:
Constituents Regularly attending, financial contributors who have not become members of the non profit, agency or congregation.
Apportionments The amount of money the non profit or congregation pays to the local denomination district/council to support administration and district/conference ministries.
Post Modern Current term used to describe the generation moving into adulthood, most often referred to in terms of new styles of worship and expressions of spirituality.
A typical day on the job: Busy! I am the only office staff, and typically get several phone calls, drop-ins, etc. each day to go along with my daily/weekly duties with deadlines.
Positive things about being an administrative professional in this industry:
There is a “bank” of volunteers available to help out with large projects and tasks like the monthly newsletter. I like having an opportunity to provide people with things to do where they feel like they make a difference and/or have a purpose.
Family will always, always, always come first over job. (Having worked for an employer with less leniency, I have really appreciated this!) The mindset is “the work will get done” and everyone works together to find a way to make it happen.
I have the opportunity to be a comforter & encourager and respond to people in need every day. Co-workers are typically up-beat and positive and faithfully supportive. Also, since the organization consists of many members, it’s like being part of one big, caring family!
Negative things about being an administrative professional in this industry:
As the “front door” person, I have one chance to make a good first impression. That sometimes means that I put on hold things that are deadline sensitive to respond to a person that comes in for assistance or church business.
I have had to learn how to work with numerous interruptions. This has been the biggest challenge.
Limited budgets - although this does enhance the opportunities for us to be creative!
Type of workspace/office: I am in the main office, with staff mailboxes, a second computer station for volunteers. There’s always an open door.
Primary responsibilities as an administrative professional in this position:
Receptionist & “gatekeeper”
Assistant to the Leader, Chief-executive or Pastor
Weekly bulletin/monthly newsletter
Coordinating facility usage (rentals, weddings, congregation activities, etc.)
Membership database Manager & Computer Network Administrator
Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: The ability to work with numerous interruptions & effectively prioritize.
Working knowledge & experience with MS Windows, Office Suite, Publisher, Visio and database programs.
Office machines or equipment operated regularly: Network server/computer/printer, Duplo Machine, Folding Machine, laminating, multi-line phone.
Technology (hard) skills used regularly: Computer (multiple software applications), Presentation Prep (audio/visual equipment)
Critical soft skills:
Nonprofit administrative assistants must pay careful attention to detail. Not only should he should have strong typing skills, but he must also possess strong grammar and spelling skills as he'll likely have to proofread other's work. He must also communicate well, as he'll often act as gatekeeper for his supervisor. Sound judgment and discretion as well as organizational skills are other desirable traits.
Good listening: Everyone who comes into the building during business hours comes through me. I have to listen closely to make sure I understand their need, determine who can meet that need, and connect them to the resources they need. Also, many times people who come in are emotionally hurting and/or in a crisis. Listening is one way to let them know we care.
Good communication (print & verbal): I am responsible for all church publications (bulletin, newsletter, mailings, etc.). I also have to be able to verbally communicate to our staff members, church members and people coming to us for assistance.
The ability to “think on my feet”. Sometimes we have to get creative and respond quickly in a situation. Having ready “resource files” is a must.
Pace of this position: Fast
Geographical region: Toronto
Interested candidates, email your resume to garcia_maria@mail.com or call 416.244.3699 for more details
Please note All jobs/opportunities on this site are unsalaried. Most people joining MOM have to raise financial support to cover their living expenses, usually through gifts from home congregations and other supporters.
PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any position.
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